Service management

Many manufacturers produce technical products that require aftermarket service. Jeeves ERP provides a robust service management toolkit to help you plan, schedule and track service tasks. With built-in tools for managing traceability, contracts, warranties and claims, you can proactively manage service backlogs.

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Jeeves Service Management provides essential functionality to efficiently manage your organisation's service operations. These features are part of a flexible and configurable platform that can be tailored to your company's specific business processes and workflows.

With our mobile field service application, you can improve margins, capture accurate data from the field, and provide a modern working environment for your service technicians.

The benefits

  • Service Tracking and Workflow
  • Service Parts & Inventory
  • Contact Center Support
  • Service Contract, Warranty and Claim Management
  • Field Service Graphical Planning and Scheduling
  • Invoicing
  • Mobile Field Service

Endless possibilities

  • Serve customers from multiple companies using different currencies and languages.
  • Create customised workflows that match your existing service and repair process and capture meaningful service data.
  • Get inventory visibility with up-to-the-minute stock levels and integration with invoicing.
  • Ensure complete traceability of serviced and repaired assets.
  • Search on any field or data point.
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Key features