Application Areas

Whether you are a to-order, to-stock, process, or mixed mode manufacturer, Jeeves delivers robust functionality for the process and discrete manufacturing environment, from raw materials and production prep, to shop floor reporting and attendance, as well as all types of planning and scheduling.
With the ability to support multiple warehouses, multiple currencies, multiple languages, and even multi-site customers and suppliers, Jeeves is optimized to support manufacturers and distributors of every configuration. The supply chain management module is designed to give you complete visibility of (and seamless collaboration with) your supply chain. You can extend the toolset with the warehouse management, transportation management, and EDI functionality of our technology partners.  
The Jeeves ERP solution features a complete financial management toolset that will help you manage traditional accounting and reporting, as well as mitigate the increasingly complex challenges of doing business across multiple geographies and currencies. This module is completely integrated with all other modules (e.g., manufacturing, projects) and sub-ledgers, and has full support for International Financial Reporting Standards (IFRS) and GAAP compliance.
ERP Sales and Customer Service
Whether your goals are to find new clients, or service your existing customers, Jeeves ERP includes fully integrated CRM functionality, plus a range of order fulfillment tools that will give your customer service reps the data they need to set realistic expectations around pricing, lead times, and deliveries. You can extend this module with the product configurator in order to assist customers with configuring order-unique products. With a 360-degree view of the business, your customer-facing team will be able to keep customers happy and provide more accurate revenue forecasts.
Your customers are interacting continuously with multiple people and departments within your organization, from your sales and marketing team to service and repair technicians and engineers. The Jeeves CRM module will help you track and manage these interactions, while giving you a complete view of your customer experience.
Product managers have a strategic, cross-functional role that requires visibility into every phase of the product lifecycle. With the Jeeves product management toolset, workflows can be built in Jeeves to manage a product launch process, from planning and design through QA and testing. Immaculate product data, combined with the transactions surrounding each of your product lines, gives your product managers the insights they need to ensure product profitability and identify areas for improvement.
Service Managment
Many manufacturers produce to-order or technical products that require aftermarket service operations. Jeeves ERP is equipped with a robust service management toolset that helps you plan, schedule, and track your services engagements. With built-in tools to manage traceability, contracts, warranties, and claims, you can proactively manage your services backlog. And with our new mobile field service app, you gain improved margins, better quality data from the field, and a more professional, modern work environment for your service technicians.
Jeeves supports project management and project-based manufacturing, with additional functions that report time against a defined project, while handling progress reporting and cost accumulation. This module delivers all the visibility and reporting you need to complete projects on time and under budget.

Executive Leadership

The Jeeves executive leadership team is comprised of functional leaders with rich software market and customer industry experience. Together, they work to ensure that Jeeves is delivering customer value while growing profitably. 

  • Christina Skogster Stange, General Manager
  • Bo Johansson, Director, Sales
  • Andrea Wetterberg, Director, Support & Education
  • Marina Åkerman, Director, Support
  • Magnus Grönvik, Director, Product Management
  • Gunilla Blixt, Director, Research & Development
  • Johan Isaksson, Director, Finance
  • Ann Fredriksson, Director, Human Resources
  • Mikael Brodin, Director, Services
Headquartered in Stockholm, Jeeves is a provider of cloud-based enterprise resource planning (ERP) software and services for small and midsize companies with operations in Sweden. Founded in 1992, Jeeves has grown to serve more than 2,000 customers in 40 countries throughout Europe, North America and Asia across a number of niche verticals within the manufacturing, distribution, wholesale, and services industries.

Resources - Files

In our file-based resources, you can find product information and collateral, including brochures, whitepapers, datasheets, case studies and more. Browse the available files below.

Technical Consulting Services

Our technical consultants take on highly technical projects, ranging from customizations and bespoke development to infrastructure or application managed services.

Customizations and Bespoke Development

While our products give you and your IT team the power to develop your own fields, forms, process workflows, and reports, sometimes is easier and faster to outsource the project. The Jeeves Technical Consulting group can assist with any level of customization or bespoke development project. Whether you need functional modifications, report writing, custom-built apps, or integration services, the Jeeves technical consulting team is available to provide development services atop any Jeeves solution.

Mobile Solution Development

One of the most common development services Jeeves provides is mobility solutions. Regardless of the hardware or OS, the Jeeves technical consulting team can build apps and mobile applications that will bring your ERP functionality to phones and tablets and deliver ubiquitous connectivity to your workforce. 

Technical Readiness

Whether you plan to deploy your Jeeves solution on premise or on the cloud, most companies typically need their infrastructure to support at least four different environments prior to an implementation, including training, development, test and production environments. Our Technical Readiness service takes advantage of the Jeeves Cloud offering to spin up these environments for you at a fraction of the cost and investment. When it’s time to go live, you can move forward with the environments you choose in the cloud, or move them on premise if that’s your preference.

On-Premise Infrastructure Readiness

Our On-Premise Infrastructure Readiness service is not a managed service; rather, it is a one-time engagement meant to augment and accelerate your initial implementation. During an on-premise infrastructure service engagement, the Jeeves team will install and configure your internal servers and ensure the desktop application is properly integrated into your network. The infrastructure services team will also make recommendations, based on your existing environment, for security, monitoring, backup and recovery. Once the infrastructure is in place, and your IT team properly trained, we hand back the controls to be handled within your four walls.

Managed Services

Jeeves offers a range of application and infrastructure managed services, for both on premise and cloud solution deployments. Our managed service offerings include full service, end-to-end support of either your application and/or your infrastructure, essentially removing that burden from your internal IT team. Managed services combine the use of proven third party tools with a dedicated and skilled team of product experts to provide you a range of services, such as regular monitoring and provisioning; backup and recovery; security management; or patch and upgrade management. Customers use managed services to achieve a number of benefits, including faster system deployment; lower total cost of ownership; access to deeper infrastructure and application expertise; and improved security, control and uptime.

Application Consulting Services

Sometimes, a product expert who knows your solution inside and out … who has seen it implemented and used across hundreds of companies and witnessed thousands of use cases for each and every feature …  is just what you need. At Jeeves, we think the strongest software solution is one that will preserve the unique business processes of its users—workflows that capture the core of a company’s competitive advantage. To ensure your software is tightly aligned with the way you work, Jeeves offers application consulting services that can be tailored to meet just about any specific need.

Our application consultants have deep experience across the functional areas of our systems, including financial management, sales management, customer relationship management, manufacturing and production, projects and attendance, supply chain management, product management, service management and business intelligence. With your unique business in mind, our application consultants will combine their industry expertise with their knowledge of the application to deliver a personalized solution. With more than 500 years of combined experienced, Jeeves employs a tenured team of experts ready to help you take your business to the next level.

Implementation Consulting

Our unique implementation approach means we provide seamless, start-to-finish support of your business system implementation while helping you manage your implementation costs and minimizing business disruption. Utilizing our proven services methodology, we will provide the tools, documentation and best practices that help prioritize your project scope and requirements, manage the process for change, as well as set project expectations.

Calibration Services

Jeeves Calibration services are meant to ensure that all of your original system objectives are being met, and identify areas for improvement. Our Calibration services can be specific to a functional area or across all operational process flows. The service results in an inspection report that examines the alignment of business processes with existing system configuration. The report provides both observations and recommendations, including the identification of issues and their apparent root causes. Recommendations will be provided on how to overcome process inefficiencies, as well as documentation on how to better configure and/or utilize your Jeeves solution(s). 

Complementary Solution Consulting

The Jeeves consulting services team maintains in-house expertise on all complementary solutions from our third-party technology partners that integrate with Jeeves. As such, Jeeves provides complementary solution consulting services that help customers implement, integrate and configure these solutions with their core application.

Business Intelligence (BI) Consulting Services

Jeeves Business Intelligence is an adaptable analysis and decision support system, powered by QlikView, which either can be run as an integrated part of your system or stand-alone in a web browser or mobile interface. QlikView’s in-memory associative search technology allows users to freely explore information from multiple sources, rather than being confined to a predefined path of questions. The Jeeves BI consulting service can help you identify the key measurements and performance indicators that are important to your business, as well as build the reports and dashboards that will help you monitor them. The service also can help you span beyond your ERP system data, and view it alongside data from disparate sources.

Customer Relationship Management (CRM) Consulting Services

When our customers demonstrate the need to manage complex customer relationships and require more robust CRM functionality than what is offered in our core system, Jeeves offers Microsoft Dynamics CRM as an integrated solution. The Jeeves CRM consulting service helps you implement and configure the Microsoft Dynamics CRM solution to align with your existing sales, service and support processes, while providing a seamless integration to your ERP solution from Jeeves.

 

Consulting Services

The Jeeves mission is defined as helping our customers to competitively differentiate themselves through the automation of unique business processes. And while providing high-fit, feature-rich software gets us part of the way there, we know that employing industry, product and process experts who can provide a broad range of both traditional and non-traditional services, as well as world-class support and education, is critical to achieving our vision.

The Jeeves consulting services team has developed a unique services methodology that fosters a deep understanding of our customers’ businesses and industries in order to act as a trusted business advisor. The Jeeves Agile Methodology is a rapid deployment methodology that utilizes iterative, time-boxed development techniques to deliver high-fit, configured solutions for our customers around the globe. As an organization that supports both cloud and on-premise solution deployments, we recognize that some services are best delivered remotely by a highly skilled team, while others are more effectively delivered by local consultants working directly with customers. Each services engagement is unique, but our methodology allows us to first understand a customer’s needs, and then apply the right mix of resources, keeping costs down while still meeting project requirements.

Jeeves service deployments leverage a variety of service types, including:

Partners

Work With Jeeves Direct

From our headquarters in Stockholm and regional office locations across Sweden, Jeeves is a direct sales and services provider of Jeeves ERP, offering a wide range of consulting services, education and support.

Contact us today to learn more about our solutions!

Our Partner Network

We underpin the direct sales, service and support of the Jeeves product lines with a vast network of partners that extend our global footprint as well as strengthen our solution offerings. You can search our partner network below, which includes value added resellers (VARs), system integrators, and professional service providers, who we refer to as solution partners, as well as technology partners who provide solutions that integrate with Jeeves products and services. Via our partner community, Jeeves serves more than 2,000 customers in 40 countries throughout Europe, North America and Asia.

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