Datasheet | Jeeves Business Intelligence

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Datasheet | Jeeves eSales

Meet the team

Meet some of our colleagues, and find out why they love working at Jeeves!

Looking for something different?

At Jeeves, we think that no two businesses are alike, and that being different is a good thing. So, we’ve built the most unique ERP architecture in the world to help each of our customers have an ERP system that is uniquely theirs. And, we’ve hired a diverse and gifted team to support those customers and continue developing our next-generation cloud ERP system.


Get the details on each of our regional office locations, as well as how to engage with us if you're a partner, customer, or interested in our products and services.
Jeeves ERP Affärssystem
At Jeeves, we think that no two businesses are alike, and that being different is a good thing. So, we’ve built the most unique ERP architecture in the world to help each of our customers have an ERP system that is uniquely theirs. And, we’ve hired a diverse and gifted team to support those customers and continue developing our next-generation cloud ERP system.
The Jeeves executive leadership team is comprised of functional leaders with rich software market and customer industry experience. Together, they work to ensure that Jeeves is delivering customer value while growing profitably. 
Jeeves was founded in 1992 with the creation of Jeeves ERP—an ERP software solution built on the idea that no two businesses are alike. Our founders then built a genius architecture that could support easily-built, highly-custom implementations that could be carried forward through every upgrade. Over the past 20 years, Jeeves has added deep functionality to the core Jeeves ERP software solution, built up an active community of partners and customers, and become the number-one ERP software solution in Sweden.
Battery Ventures is a private investment firm that has been focused on technology and innovation worldwide since 1983. The firm has invested in more than 300 companies in its 30-year history across numerous technology sectors, end markets, business situations and economic cycles. With a team of more than 35 experienced investment professionals, Battery leverages its people, expertise and capital to actively support its management team partners in bringing portfolio companies to category dominance.
From our headquarters in Stockholm and regional office locations across Sweden, Jeeves is a direct sales and services provider for Jeeves ERP, offering a wide range of consulting services, education and support.Contact us today to learn more about our solutions!
Last Update: December 2013The Jeeves web site uses both free and commercial tools, including but not limited to Act On, Prospect Eye and Google Analytics, to collect visitor data and analyze traffic on our site. This information helps us understand customer interests and helps us improve our website.

Application Areas

The core Jeeves ERP solution is broken down into eight application areas, augmented by powerful enterprise features and extended by additive solutions and integrations. Each application area represents the feature depth you can expect from an ERP solution with a 20-year history of research and development.


At Jeeves, we believe that education is integral to the full lifespan of your Jeeves implementation, and we understand how important a well-informed, knowledgeable employee is to the success of your business. To help you deliver ongoing training and education to both new and existing system users, Jeeves offers a variety of education and training options.

Visit our news and events page to see a schedule of upcoming product-focused webinars and seminars. There, you’ll also have access to recorded webinars.

As part of the Jeeves support agreement, customers have unlimited access to an in-depth training curriculum via a customer portal, where both scheduled and on-demand courses are available to all types of users, from beginner to power user. Courses are designed to be taken in small increments of time, minimizing time away from the job and eliminating travel expenses.

Should you have the need for custom or on-site training, perhaps to prepare for an upgrade or develop your advanced power users, the Jeeves education team can offer personalized assistance in developing a training plan, as well as prepare and deliver the material. Personalized training is billed at an hourly rate.


As part of a full-service cloud solution, you have a single point of contact for help. Gone are the days of trying to isolate and funnel support cases to different groups inside and outside your organization. From network and security to application management, you have one team and one support portal. Issues can be identified and resolved quickly—and even proactively—on a highly-monitored, reliable and predictable cloud implementation.

If and when there is a problem, we are ready to assist. We know you depend on Jeeves ERP solution to keep your operations running smoothly and your customers happy. That’s why we’ve assembled a talented and experienced team of product experts to ensure you’re leveraging your system to its fullest. Each Jeeves support analyst has an average of more than 12 years of direct product experience and more than 10 years of experience serving in a technical product support role.

Our support team loves what they do, and most of all, they enjoy helping our customers solve problems. Said one of our analysts: “I love helping our customers solve problems—especially when I can give them that ‘aha’ moment—usually by displaying a feature they may not be using in their current situation.”

Our support team is also incredibly passionate about the products they support. Another one of our analysts commented, “I love the product. I fell in love with it the first day I saw it. It has endless possibilities.”

Jeeves product support is powered by Jeeves’ world-class support system, allowing customers to submit questions, defects, product ideas and service requests via the phone, email or the Jeeves customer portal. Responses and resolutions are delivered within the hours of operation of Jeeves customer support: Monday-Friday 08:00 – 17:00 CET.

After hours, customers have 24/7 access to the customer portal, where they can track their case status and history, query the self-service knowledgebase, explore on-demand education and training, and access product documentation and news.

Contact Support

How can we help you?


Fully Maintained and Supported

Installation and Provisioning

Setup includes installing and configuring servers, as well as setting up monitoring, reports, and alerts associated with security, performance, backup and recovery. And, if you are upgrading, extending, or integrating your Jeeves ERP application, Jeeves ERP Cloud includes full provisioning services to ensure that your environment supports it.

Monitoring and Reporting

We monitor all aspects of your infrastructure, with assigned severities and alerts on performance, uptime, and security events, to name just a few. Our monitoring services help the Jeeves team to prevent and resolve issues in a proactive manner, as well as involve your team at the right time via a documented escalation process. Customers have full visibility into the processes and events being monitored within a dashboard.


The price for Jeeves ERP includes all maintenance fees, ensuring you have access to new technology and features as they are delivered. But unlike many SaaS solutions, you still retain control over how and when you upgrade. Upgrades can be scheduled when your business is ready for them.

Application Administration

Jeeves ERP Cloud includes application administration services, including the application of hotfixes, service packs, patches and upgrades to the core system.

Support and Education

Jeeves ERP customers have access to application and infrastructure support via the Jeeves Customer Portal. The portal offers tools to submit and track questions, defects, product ideas, and service requests. It also provides a platform for the support team to deliver 24/7 self-service via an FAQ knowledgebase, as well as access to news, product documentation, and on-demand education and training.

Learn more about our support offering.

Learn more about our education offering.